Sage & Sill offers FREE 2-4 week worldwide standard shipping on all orders. We work with artisans and craftsmen around the world to find the most unique products for you, so your order may ship in multiple parcels from multiple locations.

We offer FREE 2-4 week worldwide standard shipping for all orders! See our Shipping Policy for more details.

Depending on your location, your order will arrive 2 to 4 weeks after it's been shipped. Unfortunately, Sage & Sill cannot expedite this process, so we appreciate your patience. You can track your order any time on our Order Tracking page. See our Shipping Policy for more details.

Expedited shipping may be available for some products for an additional fee. Send us a message below to inquire about pricing for expedited shipping to your location.

We partner with Corso to provide Shipping Protection to our customers. If you purchased Shipping Protection with your order and your package was damaged, lost, or stolen, here’s how you request a reorder.

1. Shipping Protection reorders are made easy here.
2. You will need your order number and the email address you placed your order with.
3. Once you indicate if the package was damaged, lost, or stolen and complete the request, you will get a reorder confirmation.
4. This information is sent to Corso and they may reach out to you with any questions but they usually will have a resolution within 24 hours.

You can also chat with them online or email them at support@corso.com. Have your order number ready. If you purchased Shipping Protection, please contact Corso with any questions you have regarding shipping issues.

You should receive your order between 2 and 4 weeks after you receive a shipping confirmation email from us. If your order has taken longer than 4 weeks to arrive, you can track it on our Order Tracking page. If your order shows as In Transit, don't worry! It's still on its way and is not lost.

We begin processing orders almost immediately after receiving them, so send us a message as soon as possible below, and we'll do our best to accommodate you.

Unfortunately, we cannot guarantee your order can be changed once it's placed. If your order has already been processed, you can return it for a refund once it arrives.

If you purchased Green Shipping Protection with your order and your package was lost or stolen, here's how you request a replacement:

Green Shipping Protection reorders are made easy here or by emailing support@corso.com.

You will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.

Once you indicate if the package was lost or stolen and complete the request, you will get a reorder confirmation.

If you purchased Green Shipping Protection with your order and your package was damaged, here's how you request a replacement:

Green Shipping Protection reorders are made easy here or by emailing support@corso.com.

You will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.

Once you indicate if the package was damaged, lost, or stolen and complete the request, you will get a reorder confirmation.

Firstly, we're so sorry you received a defective item! Please request a refund or replacement on our Returns & Exchanges Portal, and we'll make it right.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. See our complete Return Policy for more details.

Go to our Returns & Exchanges Portal to request a return.

Go to our Returns & Exchanges Portal to request an exchange.

If you purchased Green Shipping Protection with your order and your package was lost, stolen, or damaged, here's how you request a replacement:

Green Shipping Protection reorders are made easy here or by emailing support@corso.com.

You will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.

Once you indicate if the package was damaged, lost, or stolen and complete the request, you will get a reorder confirmation.

Because we begin processing orders soon after they're received, we cannot guarantee your order can be canceled once it's been placed.

Contact us as soon as possible to request a cancellation, and we'll do our best to help.

Don't worry, if your order has already been processed, you can always return it for a refund once it arrives.

Sage & Sill is headquartered in Spokane, Washington, USA, but we ship worldwide! We work with skilled artisans and craftsmen around the world to offer you the most unique, timeless products for your home and garden.

You can send us a message using the form below or send an email to info@sageandsill.com. Our friendly customer care team is here to help when you need us!